Harbour Village Marina Inc.

Hampstead, North Carolina, USA

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FAQ - HVMI Harbour Master

Q1.  Does the Harbour Master provide support 24/7?

A1.  Yes

Q2.  Why doesn't the Harbour Master live at the Marina?

A2.  As HVMI does not own any residential space within the marina, this is neither possible nor practical.

Q3.  Who does HVMI pay to do all of the small repairs around the marina?

A3.  CCYS provides and completes small repairs around the marina within their ability, unless special licensing is required.

Q4.  Who does HVMI pay to take care of all the billing and accounting for the marina?

A4.  This activity is included in the Harbour Master contract.

Q5.  Can members ask the Harbour Master for help if a problem or damage has occurred to their property?

A5.  Yes, the Harbour Master is always your first contact.

Q6.  Why doesn't the Harbour Master make more rounds of the marina?

A6.  The Harbour Master makes regular rounds of the marina.  Just because you don’t see him, does not mean he is not making his rounds.

Q7.  What percentage of the Harbour Master’s time is spent on administration?

A7.   The amount of time spent varies from month to month.  The Harbour Master spends the time that is needed to adequately perform these tasks.  The addition of the accounting and billing for electrical services has also increased this time.

Q8.  Who pays for the Harbour Master’s office?

A8.  Harbour Master does not have an office paid for by HVMI.  Coastal Carolina Yacht Service Inc. (CCYS) pays PMHI for the Fuel Sales Office and conducts HVMI business from there as well.

Q9.  Who pays for the Harbour Master’s staff?

A9.  CCYS

Q10.  Why is the Harbour Master off duty on Tuesdays and Wednesday?

A10.  The Harbour Master works 5 days a week, selected by the Board of Directors to cover the busy times in the marina.  Tuesday and Wednesday comprise his weekend.

Q11.  What new duties have the Harbour Master taken on since his contract was negotiated?

A11.  The Harbour Master has added many additional duties as they arise, e.g. turning on and off the power to slips and the monthly electrical billing and accounting.  This change requires monthly accounting instead of just quarterly.

Q12.  What is the term of the current Harbour Master Contract?

A12.  The current contract with CCYS is for a ten year period which began in May of 2007.

Q13.  Are we locked into the present Harbour Master Contract?

A13   No, the Board of Directors can terminate the contract with CCYS at any time.

Q14.  Why would we have an extended agreement for the Harbour Master position?

A14.  The goal was to provide continuity to the day to day management of the marina.  The previous Harbour Master served for 16+ years.

Q15.  Who pays for any insurance required for the Harbour Master?

A15.  CCYS

Q16.  Has the Harbour Master received a raise since the beginning of his contract with HVMI?

A16.  No, the Harbour Master receives only Cost Of Living increases.  The COL is the same percentage given to social security recipients.